Comments for FINANCE SMARTS http://finance-smarts.com Smart Money: Enjoying Your New Path Fri, 02 Apr 2010 21:26:36 +0000 hourly 1 http://wordpress.org/?v=3.0.1 Comment on The Secret To Making Money Online Is Time Management by Nate Chastain http://finance-smarts.com/the-secret-to-making-money-online-is-time-management/comment-page-1/#comment-104 Nate Chastain Fri, 02 Apr 2010 21:26:36 +0000 http://finance-smarts.com/the-secret-to-making-money-online-is-time-management/#comment-104 I am a new business owner who's spent a lot of time with social media in the past. I just want to stress something: More businesses will succeed if they spend their time online engaging potential customers in conversations, rather than viewing the Internet as an avenue for promotion. My profession as a time management consultant more or less requires that I have a relationship with my clients, and I believe that being active on Twitter or on a Facebook fan page is the best way to begin a relationship like this. If a business is selling custom fishbowls, they should be reaching out to every person on Twitter who just posted an update about a new fish that they just bought. If a past customer posts a negative review on your Facebook fan page, you should be following up and asking them what particularly you could do to improve their service. Nate Chastain, www.cumalu.com I am a new business owner who’s spent a lot of time with social media in the past. I just want to stress something: More businesses will succeed if they spend their time online engaging potential customers in conversations, rather than viewing the Internet as an avenue for promotion. My profession as a time management consultant more or less requires that I have a relationship with my clients, and I believe that being active on Twitter or on a Facebook fan page is the best way to begin a relationship like this. If a business is selling custom fishbowls, they should be reaching out to every person on Twitter who just posted an update about a new fish that they just bought. If a past customer posts a negative review on your Facebook fan page, you should be following up and asking them what particularly you could do to improve their service.

Nate Chastain, http://www.cumalu.com

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